Call Centers:
Eliminate TCPA Risk Before You Dial
Every call counts - make sure it's compliant. Integrate DNCME scrubbing directly into your dialer system for automatic TCPA protection.
Operational Efficiency Meets TCPA Compliance
Maximize call center productivity while eliminating TCPA violations. Our integrated solutions keep your agents calling and your company compliant.
Operational Efficiency
Seamless integration with your existing dialer system eliminates manual processes and keeps agents focused on productive calls.
Risk Elimination
Automatically prevent TCPA violations before calls are made, protecting your company from costly lawsuits and regulatory fines.
Cost Savings
Avoid TCPA fines of $500-$1,500 per violation while improving call efficiency and agent productivity metrics.
Call Center Industry Challenges
The compliance and operational hurdles facing modern call centers
Without DNCME Integration
Compliance Risks
- Manual DNC checking is slow and error-prone
- Agents accidentally call DNC-listed numbers
- Inconsistent compliance across campaigns
Operational Issues
- Wasted agent time on non-compliant calls
- Complex manual scrubbing processes
- Inconsistent call quality metrics
Financial Impact
- TCPA fines averaging $1,000 per violation
- Legal costs and settlement expenses
- Lost productivity from manual processes
With DNCME Integration
Automated Compliance
- Real-time DNC checking before every call
- Automatic number suppression
- 100% consistent compliance across all campaigns
Enhanced Efficiency
- Agents focus only on compliant, productive calls
- Fully automated scrubbing workflow
- Improved call connect rates
Cost Benefits
- Zero TCPA violations and associated fines
- Reduced legal and compliance overhead
- 15-20% improvement in agent productivity
Seamless Dialer Integration
Works with your existing call center infrastructure
Real-Time API
Sub-100ms response times for live dialer integration
Batch Processing
Pre-scrub entire campaigns before loading into dialer
Webhook Alerts
Real-time notifications for list updates and compliance changes
Integration Workflow
Load Campaign
Import phone numbers into your dialer system
Auto-Scrub
DNCME automatically validates each number before dialing
Compliant Calls
Only TCPA-compliant numbers reach your agents
{
"phone": "5551234567",
"campaign_id": "camp_123",
"agent_id": "agent_456"
}
"safe_to_call": true,
"status": "compliant",
"confidence": 0.99
}
Complete Compliance Coverage
DNC Registries
Federal, state, and carrier opt-out lists
Call Time Rules
8 AM - 9 PM local time enforcement
Litigator Lists
Known TCPA attorneys and serial plaintiffs
Compliance Reports
Detailed audit trails and call logs
Call Center Pricing
Volume pricing for high-throughput operations
Starter
- Up to 100K calls/month
- Real-time API integration
- Basic compliance reporting
- Email support
Enterprise
- Up to 1M calls/month
- Real-time + batch processing
- Advanced reporting dashboard
- Priority support
- Custom dialer integration
Custom
- Unlimited call volume
- White-label integration
- Custom compliance rules
- Dedicated account manager
- 99.99% uptime SLA
Transform Your Call Center Operations
Eliminate TCPA risk while maximizing agent productivity
Ready to Eliminate TCPA Risk?
Join leading call centers who protect their operations with DNCME automated compliance and maximize agent productivity.